** NEW WEBSITE ** New site started Thursday 6/5 - still removing the odd bug - please let us know - Also... Our Retail store is open. 90% of orders are being booked within 4 working hours. Couriers generally good but delays in some areas due to increased safety measures. Giving you our best service.
ETA is an estimate only and is listed in WEEKDAYS from dispatch - i.e. does not include weekends. see https://www.hydrocentre.com.au/Delivery_policy for more details - Couriers are used in preference to Australia Post. If a suitable courier rate cannot be found Australia post deliver to other locations. Bulky items like trays or long items are sent by a freight company and delivery times will be greater than listed for these items. Please leave us a note or email us if there is anything we should know about your location - please contact us if needing delivery to 3rd parties/depots, please. IF URGENT - Always contact us if date critical so we can advise you exactly. - TELL US IF OK TO LEAVE in the checkout USE [+delivery instructions]
PICKUP - FREE (ETA: 1 days)
(PICKUP in NERANG QLD - to see your COURIER RATES you must add a postcode above to generate freight rates) - 1. FOR PICKUP - You can use "PICKUP" as address + "NERANG 4211" as the town if you want (we are working on fixing this) - 2. We will advise when ready for pickup. Usually within 1 working hour - 3. call 07 5527 4155 if you need to confirm all stock is ready immediately. - 4. NO ID REQUIRED only if CASH/CARD on pickup. - 5. ID REQUIRED ONLY if PAID BY PAYPAL, AFTERPAY OR CREDIT CARD ONLINE Photo ID MUST match name on order to prevent credit card fraud 6. Unfortunately; Orders for pickup without payment will only be held for 1 day after we pick it unless you contact us about any delay (sorry - some fake orders tie up stock real customers need)