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Mail order Information
To place an Order
whichever you prefer. We will be most happy to process your order. Once a price has been worked out and your items are checked to be in stock we will let you know we are ready for payment, and process that (payment options are below) Packing of Goods: We send all our goods addressed from R Andrew 17/39 Lawrence Drive Nerang QLD 4211and use plain cardboard, bubble wrap and black plastic wrap to ensure the contents are not pilfered or dropkicked by freight or postal workers. Personal items seem to be given more care Method (East Coast - Cairns to Melbourne) Australia Post charge anywhere between $10 and $20 a parcel. If it cannot be posted, well freight charges apply. Other Areas please ask for a quick quote or look at www.austpost.com.au and use their postage calculator to do a quick estimate. Where to? We will send items that have been paid for care of your local post office, to your address, or care of a followmont transport Queensland depot if paying for freight. See www.followmont.com.au for locations. Other locations by arrangement and confirmation that it is satisfactory. Records. We would appreciate it if you could contact us when you receive the goods, so we can get rid of our paperwork. We keep a record until then so you can let us know if anything is not perfect. It’s all quite simple. Once its finalised there is no need to keep a record. REMEMBER: Contact us to confirm amount before payment Direct Deposits (Confirm amount first) We have an account with the National Australia Bank. You can deposit from an Internet banking package, or National Australia Bank Outlet and Australia Post Outlets*. (*Australia Post may charge up to $1 to make a deposit.) The Account Details Name of Account: 'R Andrew'
(Rachel owns the business) CALL US when you have done this!! Please call us and tell us that a deposit has been made so we can check our account. If you do not do this we may not identify a payment for days. Alternatively, send us an email, or SMS to Scott on 0402 86 4986 or fax 07 5527 4154 Depositor Name and Address. You may be required to give a name for large deposits. You should be able to say no to that. We suggest that you don't for privacy sake, and since we don't use any names, any name will be fine, not necessarily yours. VISA, MasterCard and Bankcard Payments Do not send credit card details by email. (We will have a secure Internet form within a few months) Please use the phone 07 5527 4155, or use SMS to Scott on 0402 86 4986, or fax to 07 5527 4154 We need the number, expiry date, name on card, and the ccv (last 3 or 4 digits printed on the back after the credit card details) Sending Postal Orders (confirm amount first) Please make them payable to 'R Andrew' or 'Nerang Hydroponic Centre' (whichever you prefer) Send to R Andrew or Nerang Hydroponic Centre At 17/39 Lawrence Drive Nerang Qld 4211 COD - Cash on Delivery We will send out items via Australia Post's COD system, but you will not get free postage, and they charge about $20 on top of the goods per parcel. (A Charge plus postage) Better to pay for it first and save. Any Further Questions contact our staff at anytime Happy Gardening! |
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Mail Orders (contact us) or call us on 07 5527-4155 in Australia, or visit our store at 27 Lawrence Drive Nerang |