|
Mail order Information
To place an Order
Call us on (07) 5527-4155 (International
code +617-5527-4155),
email us,
Fax us on (07) 5527-4154,
SMS us on 0402 864986,
write to us at 27 Lawrence Drive Nerang QLD 4211 Australia,
whichever you prefer. We will be most happy to process your order.
Once a price has been worked out and your items are checked to be in
stock we will let you know we are ready for payment, and process that
(payment options are below)
Packing of Goods:
We send all our goods addressed from R
Andrew 27 Lawrence Drive Nerang QLD 4211and use plain cardboard, bubble
wrap and black plastic wrap to ensure the contents are not pilfered or
dropkicked by freight or postal workers. Personal items seem to be given
more care
Method
(East Coast - Cairns to Melbourne) Australia Post charge anywhere
between $10 and $20 a parcel. If it cannot be
posted, well freight charges apply.
Other Areas please ask for a quick quote
or look at www.austpost.com.au
and use their postage calculator to do a quick estimate.
Where to?
We will send items that have been paid
for care of your local post office, to your address, or care of a
followmont transport Queensland depot if paying for freight. See www.followmont.com.au
for locations. Other locations by arrangement and confirmation that it
is satisfactory.
Records.
We would appreciate it if you could
contact us when you receive the goods, so we can get rid of our
paperwork. We keep a record until then so you can let us know if
anything is not perfect. It’s all quite simple. Once its finalised
there is no need to keep a record.
REMEMBER: Contact us to confirm amount before payment
Direct Deposits (Confirm amount first)
We have an account with the National Australia Bank. You can deposit
from an Internet banking package, or National Australia Bank
Outlet and Australia Post Outlets*. (*Australia Post may charge
up to $1 to make a deposit.)
The Account Details
Name of Account: 'R Andrew'
(Rachel owns the business)
Bank number (BSB) 084 852
Account number 799 641 000
CALL US when you have done
this!!
Please call us and tell us that a deposit has been made so we can
check our account.
If you do not do this we may not identify a payment for days.
Alternatively, send us an email,
or SMS to Scott on 0402 86 4986 or fax 07 5527 4154
Depositor Name and Address.
You may be required to give a name for large deposits. You should be
able to say no to that. We suggest that you don't for privacy
sake, and since we don't use any names, any name will be fine, not
necessarily yours.
VISA, MasterCard and Bankcard Payments
Do not send credit card details by email. (We will have a secure
Internet form within a few months)
Please use the phone 07 5527 4155, or use SMS to Scott on 0402 86
4986, or fax to 07 5527 4154 We need the number, expiry date, name on
card, and the ccv (last 3 or 4 digits printed on the back after the
credit card details)
Sending Postal Orders (confirm amount first)
Please make them payable to 'R Andrew' or 'Nerang Hydroponic Centre'
(whichever you prefer)
Send to R Andrew or Nerang Hydroponic Centre
At 27 Lawrence Drive Nerang Qld 4211
COD - Cash on Delivery
We will send out items via Australia Post's COD system, but you will
not get free postage, and they charge about $20 on top of the goods per
parcel. (A Charge plus postage) Better to pay for it first and save.
Any Further Questions contact our staff at anytime
Happy Gardening!
|